I'm having trouble with the responses to Rate questions. The questions have default options 1 to 5, but the "View all responses" shows the responses as being from 2 to 6 (6 does not exist). This has the additional effect that the question that has real value 5, and apparent value 6, does not even show in the summary with percentages.
I'm pasting an image below to illustrate.
I've tried every option I could think of, even adding names to the levels, to see if it would help. No way around it.
Any help would be greatly appreciated.