Character encoding in pie chart

Character encoding in pie chart

by Oleg Feferman -
Number of replies: 12

Hello,

I've installed Configurable reports on our moodle site. There we have a custom user profile field (Drop-down menu) where users answer "How did you find us?" question when self register on website. Options in this field are not in English but Ukrainian. 

Then I created a custom report where I want to see basically a pie chart which shows where did all the users came from. 

The issue is that in the table options are ok but not in the pie chart:

encoding issue with pie chart

The strange thing is that it does not look like a total encoding failure because first option (Інше) and first 3 letters in 2nd option ("У св") looks OK. Any idea how this can be resolved?

Thank you!

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In reply to Oleg Feferman

Re: Character encoding in pie chart

by Emma Richardson -
Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Plugin developers

I am confused as to what exactly is wrong here.  Your chart shows three options divided in thirds which is exactly what your data also shows - what are you expecting to see?

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In reply to Emma Richardson

Re: Character encoding in pie chart

by Oleg Feferman -

Thank you for the response. The wrong is - characters on the legend so it is not possible to understand what options are on chart.

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In reply to Oleg Feferman

Re: Character encoding in pie chart

by Emma Richardson -
Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Plugin developers
They are color coded ... so you just want the name on the pie slice?
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In reply to Emma Richardson

Re: Character encoding in pie chart

by Oleg Feferman -
No, I don't want name on the pie slice. I want name on legend to match values from table and now it shows some nonsense there. I understand that it is hard for English speaking person to notice this but if you take a closer look you will see that values in table are different from pie legend (where it just shows some gibberish except first line)
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In reply to Oleg Feferman

Re: Character encoding in pie chart

by Emma Richardson -
Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Plugin developers
Oh, now I see what you mean. Sorry for not understanding! I would guess that is some language issue in the chart creation process...it is not accepting those special characters...I would put a tracker report in about that...
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In reply to Emma Richardson

Re: Character encoding in pie chart

by Oleg Feferman -
No problem, thanks for adding this to bugtracker! smile
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In reply to Oleg Feferman

Re: Character encoding in pie chart

by Emma Richardson -
Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Plugin developers

I didn't put it in tracker - I suggested that you do that!

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In reply to Emma Richardson

Re: Character encoding in pie chart

by Oleg Feferman -
Now I misunderstood you, sorry. Like here: https://tracker.moodle.org ?
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In reply to Oleg Feferman

Re: Character encoding in pie chart

by Emma Richardson -
Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Plugin developers

Actually for configurable reports, there should be a link from the plugin page to the tracker for that plugin, but you could try the main tracker too as it is an HQ guy that works on it.

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In reply to Emma Richardson

Re: Character encoding in pie chart

by Oleg Feferman -

I tried but I gave up

error

I searched before creating issue and didn't found anything. Then I tried to create it but still haven't found anything. No idea what to do so I will just leave this for now. In any case thanks for trying to help.

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In reply to Oleg Feferman

Re: Character encoding in pie chart

by Séverin Terrier -
Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Testers Picture of Translators
Hi Oleg,

This is an antispam thing : as stated in the message, you just have to start watching an existing issue, or vote for it, and you should then be able to create a new tracker issue (if i remember well) clin d’œil

HTH,
Séverin
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