Hello,
The following message is displayed on my Language packs page. Is it bad? What should I tell the manager of my server?
Your server does not seem to fully support the following languages
Vastuste arv 20
Vastuses Dominique Bauer
Re: Your server does not seem to fully support the following languages
Hello. Does this tracker issue help? MDL-62728
Vastuses Mary Cooch
Re: Your server does not seem to fully support the following languages
Hi,
Perhaps the message should include a better explanation that the server should have the (several) locales installed to support the different languages. Or at least a link to a documentation page explaining that.
We're never too much clear, but can generaly suffer too less information...
Séverin
Perhaps the message should include a better explanation that the server should have the (several) locales installed to support the different languages. Or at least a link to a documentation page explaining that.
We're never too much clear, but can generaly suffer too less information...
Séverin
Vastuses Dominique Bauer
Re: Your server does not seem to fully support the following languages
@Dominique,
What OS are you using?
What OS are you using?
Vastuses Germán Valero
Re: Your server does not seem to fully support the following languages
@Mary, @Séverin, @Germán
Thank you for your replies. I do not have the answers to your questions, but at least now, I know the issue is not trivial and I am better prepared to report it to the site administrator.
Vastuses Dominique Bauer
Re: Your server does not seem to fully support the following languages
Yep, the topic is the https://en.wikipedia.org/wiki/Locale_(computer_software). The server should have the locales installed which Moodle needs. If it is a Microsoft server (very likely) watch for this Microsoft-HTTPAPI/2.0 thing https://stackoverflow.com/questions/35277668/get-request-to-iis-returns-microsoft-httpapi-2-0.
Vastuses Dominique Bauer
Re: Your server does not seem to fully support the following languages
Thank you all,
My web administrator has now fixed the problem.
Vastuses Dominique Bauer
Re: Your server does not seem to fully support the following languages
For the record, I had the exact same problem and took some time to fix. The issue is, even after installing locales, if Apache is not restarted, Moodle will keep saying the locales are not there. So an important step is to restart Apache after installing the locales (if you are not using Apache, restart your webserver).
BTW, I followed this guide: https://docs.moodle.org/dev/Table_of_locales
Vastuses Pablo Pazos
Re: Your server does not seem to fully support the following languages
Hi, I have just encountered this issue, and what I really find surprising is that the default English pack is questioned in the manner described.
"Your server does not seem to fully support the following languages:
English (en)
Instead, the global locale (en_AU.UTF-8) will be used to format certain strings such as dates or numbers."
The server is Debian 10. The installed locales are:
C
C.UTF-8
en_US.utf8
pl_PL.utf8
POSIX
as everywhere else i have always used so far.
My Moodle is Moodle 3.7.2+ (Build: 20191030) currently on this machine.
On this page:
https://docs.moodle.org/38/en/Language_FAQ#What_do_codes_like_.22en.22_and_.22en_us.22_or_.22es.22_and_.22es_mx.22_and_.22es_ve.22_mean.3F.3F
I read
"en_us" is the English - United States language pack; "en" is Australian English, which is practically the same as British English.
And the page https://docs.moodle.org/dev/Translation_langconfig says:
"parentlanguage,core_langconfig
The original Moodle default Australian language pack has this field empty (as the Australian English language IS the official Moodle language).
If your language pack relies on another one (it is a 'child' language of a 'parent' language), then this is the place to point out which language pack. For most language packs, this should be left empty, to default to English if strings are missing."
Thus, questions : What do I do to fix best my case:
1) Add the en_AU.UTF-8 locale on the server?
2) Instal the en_US language pack from the "Available language packs" on /admin/tool/langimport/ ?
I never had to go through this before. My last Linux instals were with Moodle 3.6.
"Your server does not seem to fully support the following languages:
English (en)
Instead, the global locale (en_AU.UTF-8) will be used to format certain strings such as dates or numbers."
The server is Debian 10. The installed locales are:
C
C.UTF-8
en_US.utf8
pl_PL.utf8
POSIX
as everywhere else i have always used so far.
My Moodle is Moodle 3.7.2+ (Build: 20191030) currently on this machine.
On this page:
https://docs.moodle.org/38/en/Language_FAQ#What_do_codes_like_.22en.22_and_.22en_us.22_or_.22es.22_and_.22es_mx.22_and_.22es_ve.22_mean.3F.3F
I read
"en_us" is the English - United States language pack; "en" is Australian English, which is practically the same as British English.
And the page https://docs.moodle.org/dev/Translation_langconfig says:
"parentlanguage,core_langconfig
The original Moodle default Australian language pack has this field empty (as the Australian English language IS the official Moodle language).
If your language pack relies on another one (it is a 'child' language of a 'parent' language), then this is the place to point out which language pack. For most language packs, this should be left empty, to default to English if strings are missing."
Thus, questions : What do I do to fix best my case:
1) Add the en_AU.UTF-8 locale on the server?
2) Instal the en_US language pack from the "Available language packs" on /admin/tool/langimport/ ?
I never had to go through this before. My last Linux instals were with Moodle 3.6.
Many thanks.
Vastuses Przemek Kaszubski
Re: Your server does not seem to fully support the following languages
Replying to myself, maybe of use to anyone.
After reading this https://discuss.moodlebox.net/d/110-error-message-for-the-language-packs
I went along with:
dpkg-reconfigure locales
selected en_AU.UTF-8 UTF-8 on the list
saved with OK
Kept my server default as en_US.UTF-8
OK-ed that
Finally restarted apache:
systemctl restart apache2
And the problem is gone.
After reading this https://discuss.moodlebox.net/d/110-error-message-for-the-language-packs
I went along with:
dpkg-reconfigure locales
selected en_AU.UTF-8 UTF-8 on the list
saved with OK
Kept my server default as en_US.UTF-8
OK-ed that
Finally restarted apache:
systemctl restart apache2
And the problem is gone.
Vastuses Przemek Kaszubski
Re: Your server does not seem to fully support the following languages
I had the same issue with the German language on a server running Ubuntu
16.04 with nginx.
The following steps on the Linux command line fixed the issue:
Vastuses Sven Neuhaus
Re: Your server does not seem to fully support the following languages
Thanks Sven,
Was trying to run PHP Unit on Ubuntu 20.04 and got:
Required locale 'en_AU.UTF-8' is not installed.
so:
sudo apt install language-pack-en
sudo service apache2 reload
worked for me.
Gareth
Vastuses Gareth J Barnard
Re: Your server does not seem to fully support the following languages
I was surprised we'd have to actually install the Linux language pack on the server in order to support a language pack in Moodle. That is a few MB each and brings not just the locales but in fact a complete translation of Linux itself. It turns out it isn't necessary. Moodle only needs the locale definition, not the Linux language pack.
On a Ubuntu 20.04 system with nginx rather than Apache, I just do:
locale-gen fr_FR.UTF-8 en_GB.UTF-8
systemctl reload nginx
systemctl reload php7.4-fpm
locale-gen generates the locale information that Moodle needs. It takes a list of locales. Without any parameter, it will generate all locales for all installed Linux language packs. Available locales are listed in /usr/share/i18n/SUPPORTED. For example, the command "grep es_ /usr/share/i18n/SUPPORTED" lists all Spanish locales. There's a catch here: when adding a "parent" language pack in Moodle (e.g. es for international Spanish), one needs to install the main locale in Linux, named with a country code (e.g. "es_ES", from Spain). Likewise, "ar" in Moodle is "ar_SA" in Linux, "fr" is "fr_FR", and so on.
Because I'm using nginx and the PHP-nginx adapter, I need to reload both services.
Vastuses Benoit Maisonny
Re: Your server does not seem to fully support the following languages
Thank you Benoit for sharing this useful tip.
Just to clarify, I don't think there was any intention to suggest that installing these packages is mandatory. And if you are aware of a place that claims it, it shall be fixed. It's just one of the ways to get the thing done and for many administrator, the easiest one.
Vastuses David Mudrák
Re: Your server does not seem to fully support the following languages
Indeed, I only saw the instruction in messages above. It makes sense when installing only 1 language besides English on the server, if the server administrator wants to see system messages in that language. I wanted to install multiple languages in Moodle only, without installing them on the Linux server as well.
Vastuses Dominique Bauer
Re: Your server does not seem to fully support the following languages
Same problem with clean install last Moodle 3.10 on the last Centos 8 - we need russian locale ru_RU.utf8, so:
1) check, that locale missing in the system, list all installed locales
localectl list-locales
2) install russian locale
dnf install glibc-langpack-ru
3) restart web-server
systemctl restart nginx systemctl restart php-fpm
Centos is still not documented in this manual, oddly.
Vastuses Lev Zadumkin
Re: Your server does not seem to fully support the following languages
The install locales on server stuff is documented on https://docs.moodle.org/dev/Table_of_locales#Support_in_operating_systems
It gives you a way to install all locales on your servers, so this message never shows up if someone would install another language.
Feel free to add the CentOS way if you figured it out.
It gives you a way to install all locales on your servers, so this message never shows up if someone would install another language.
Feel free to add the CentOS way if you figured it out.
Vastuses koen roggemans
Re: Your server does not seem to fully support the following languages
oh, exactly! I didn't catch that this is a wiki. Sure, I'll add my CentOS example.
Vastuses Dominique Bauer
Re: Your server does not seem to fully support the following languages
Just to add to the many good messages in this thread - I had reason to update the locales on Ubuntu 18 for a server in Singapore. Three languages are running in Moodle - English (GB), Tagalog and Filipino (both get installed if you choose one of those in Moodle). The Language Customisation page was telling me that the required info was not on the server and Moodle was defaulting to AU...
To fix:
1 - log into your server with the command line, and depending on your flavour of Linux, and your permission levels (you may not need the 'sudo' bit), run:
sudo dpkg-reconfigure locales
2 - A pink screen will open asking you to select the locales that you want. Scroll through using the arrow keys, and select using the space bar all that you need... or select 'ALL' at the top of the list.
3 - hit the return key and follow the prompts (it'll ask you which you want as your default) until you are back at the command line. The system will tell you it is generating the locales:
4 - type: sudo apache2ctl restart
(again, depending on your level of privilege - you may not need to type 'sudo'... but I do)
The system will restart apache and in doing that will restart PHP too. If you then refresh the page in your Moodle you should see the error message about languages has gone.
Took me a moment or two to remember to use the 'Space' bar for making the selection on the pink page... not enough caffeine, clearly.
Vastuses Hal MacLean
Re: Your server does not seem to fully support the following languages
Ok, I'm going quite batty with this one. I have the "Your server does not seem to fully support...." error message. It's giving me that with English (EN). I'm running Moodle 3.10.1+ on Ubuntu 20.04.02 MySql and PHP 7.4. I've installed all locales, restarted Apache, then restarted the entire server because nothing was working. I'm still getting the error. 
To be clear, I have tried all of the following:
To be clear, I have tried all of the following:
sudo apt install locales-all && sudo locale-gen
sudo dpkg-reconfigure locales (selected all)
sudo apt install language-pack-en
Restarted, cleared cache (out of desperation
Any advice will be appreciated.
Cheers
Jason
P.S. Wait...I just noticed that on my server, the command ~$ locale -a
Gives me only:
C
C.UTF-8
POSIX
en_US.utf8
??? Why is that when I ran sudo apt install locales-all && sudo locale-gen...hmmm
Vastuses Jason Hollowell
Re: Your server does not seem to fully support the following languages
Darn! Too late to edit. 😱
Ok, like Hal mentioned above, don't forget to use the space bar to select the items you want. 😊 I thought I'd installed all locales but in fact had not. I'm installing all now...a very long list and assume (as dangerous as it is to do that) that everything will be fixed when they are all installed.
Ok, like Hal mentioned above, don't forget to use the space bar to select the items you want. 😊 I thought I'd installed all locales but in fact had not. I'm installing all now...a very long list and assume (as dangerous as it is to do that) that everything will be fixed when they are all installed.
Cheers
Jason