I have a new email address for my website and want to change the address in my profile. I'm able to enter a gmail and comcast email addresses, but when I attempt to enter my website address I get an error message that says I can't use capital letters. There are no capital letters in the email address. What am I doing wrong?
Also, how do I figure out what version of Moodle I have? I'm thinking it's time to upgrade as my gradebook doesn't act anything like the 3.5 version I saw on YouTube to help me.
(Edited by Helen Foster to remove password - original submission Saturday, 3 August 2019, 4:48 PM)
Just to be clear ... are you attempting to enter a password or an email address or a website URL (or something else)? If you are unsure maybe post a screenshot with any identifying information obscured.
This program is due to go live on Monday and I've been working non-stop for a week trying to get everything to work right. I'm working with version 3.4.1 and just running into all kinds of kinks. The gradebook won't show articles, my email address won't change to my website email, and I've got a message in gradebook that says things are deleating but don't delete. Plus I don't remember ever having those items in that course anyhow.
Long story short - I'm exhausted.
I totally understand all the problems you've encountered are extremely frustrating. What you have described does not sound normal for Moodle. I've been working with Moodle for over 10 years, and never experienced what you've described. But, here are some suggestions.
- Who is hosting your Moodle site? Is there someone who can assist you from your hosting organization?
- It is possible the Moodle site administrator has blocked users from changing their email addresses. Some organizations do this because they want users to use the organization's email domain.
- If graded items are not showing in the grade book, it is possible those items are hidden on the course page, and the grade book is configured so hidden items do not show.
It seems like there are a number of configuration issues. If you are allowed to share login information (or create a temporary login), send that to me via Moodle Messaging (do not post here), and I'll take a look at the settings. Another option is to post some screenshots of the pages where you have problems. Someone might be able to make suggestions based on the screenshots.
You may view my Moodle profile and see that I've been a Particularly Helpful Moodler for seven years - those are folks who do a lot of Moodle support and can be trusted. You can also check me out on LinkedIn.
Unfortunately I'm on my own here. I'm an independent instructor and teach for the MN DOT. Many of the people that are required to take the two courses I'm designing are in rural areas and only have 1-2 employees. They can't afford to have someone come and teach in a regular classroom setting. I've downloaded Moodle through my web provider and while they will install upgrades, there's no Moodle support through them.
I'm the site administrator and haven't blocked changes. What's really odd is that it will allow a gmail and comcast email, but not the firstname.lastname@example.org email address. Could this be something that might be in my host provider control panel rather than in Moodle?
I'll message you login information, but how do I enroll you? As a student, admin, instructor?
gradebook: the items that are 'deleting' (but won't disappear): check your course recycle bin (if you have items in there, this is the last item on your Course Administration block). Empty it. Now check to see if those items are still in your gradebook.
"The gradebook won't show articles" - what exactly do you mean by articles? Are these just PDF/Word documents that you uploaded to your course page? If so, then it is correct that they would not appear in the gradebook because only graded activities should show there. Examples of graded activities are assignment, quiz, lesson. Do you want to grade your students on something? Or is it possible that you are mixing up the gradebook with the Activity Completion report?
Not being able to update your email is a strange one. A search of the forums indicates others have come up against a similar issue that might need to be resolved in your database or by your provider.
I can't find the recycle bin. I'm the course Administrator as well as the only instructor, and I'm trying to learn Moodle by myself. I went into the Administrator page and looked in Courses. Din't find the recycle bin. Then I changed roles to Instructor and tried that way. No luck. I also looked at the menu in the course itself and the recycle bin isn't there either. From what I've read the deletion should have been completed in 7 days, but it's been weeks. I even deleted the course itself.
Yes, I think I have been mixing them up. The articles I want them to read are Word documents and I've marked that the student can check the completion box once they have looked at the article. But I want to make sure they have at least looked at the article. I've put a condition in the course that they can't go to the next topic until the box is checked, but I'd like a little more control, if possible. I found the Course Completion page, and am trying to figure out how to fill in that page. But I haven't found the Activities Completion report. Unfortunately Moodle for Dummies isn't as helpful as it could be. 0 : >
As for the email, I'll just continue to use the gmail address for now, and worry about all the other issues for now. So many Moodle features, so little understanding.
Activity Completion: Go to the course administration block > Reports > Activity Completion.
What do you mean when you say "I'd like a little more control"? What do you want to be able to do?
Check your Moodle Messages. My reply might also appear in your email.