Hello, I am using
Moodle v3.6.2 and
customcertificate v mod_customcert_moodle36_2018120303
Issue: I am both moodle super admin and course teacher. I have created a custom Template for the certificate and then gone into my course and added an instance of the custom certificate. When I complete the course and view/download the certificate it is blank, even through when I preview it in the administrator section while setting it up its complete).
I'm almost certain the issue is because I have not 'loaded the template' however, I've read through many forums (e.g. https://moodle.org/mod/forum/discuss.php?d=359034) where it clearly shows me where to 'load' the template, in my moodle version I just dont seem to have that option. Does anyone know how and where I can 'load' the template so that it will be available to display in courses?
I've attached some screenshots of what my moodle looks like. Any help/advice would be greatly appreciated.