Restore and video upload timing out

Restore and video upload timing out

by Rachel Grzymkowski -
Number of replies: 1

Hello Moodlers 

Using 3.6. When we try to upload videos, eLearning and now restoring a course the progress bar gets all the way to the end and then nothing happens. When you try to go back in the browser or click around, the browser gives warning that all progress within the page will be lost if i continue. The file sizes aren't that big. 


Has anyone had this issue with uploads just timing out? 

Average of ratings: -
In reply to Rachel Grzymkowski

Re: Restore and video upload timing out

by Ken Task -
Picture of Particularly helpful Moodlers

Would help, next time, if you were to give some examples of file sizes - a video file and especially a .mbz backup file.

Possible that some PHP settings need to be increased.

Go to Moodle admin -> server -> php info -> Section labeled 'Core'

Look for variables and their current setting for 

post_max_size, upload_max_filesize, max_input_time.

post_max_size, upload_max_filesize higher than the largest file you are attempting to upload.

max_input_time is probably 30 seconds ... increase to 60.

When changing settings for PHP, web service must be restarted.

Also check the settings in courses for upload size limits.

Restoring backups might require a tweak upwards in php for max_input_vars also.

'SoS', Ken