After upgrade for 3.7 - The user account " " is not available on this site

Re: After upgrade for 3.7 - The user account " " is not available on this site

by Emma Richardson -
Number of replies: 4
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Have you tried turning debugging on - there is info in the docs on how to turn it on via the config file - that might give us more clues...
In reply to Emma Richardson

Re: After upgrade for 3.7 - The user account " " is not available on this site

by Maycon Silva -

these are the debug messages:

Cannot find log manager class '\tool_log\log\manager'.

  • line 1479 of /lib/datalib.php: call to debugging()
  • line 814 of /lib/classes/event/base.php: call to get_log_manager()
  • line 4550 of /lib/moodlelib.php: call to core\event\base->trigger()
  • line 143 of /login/index.php: call to authenticate_user_login()
Can not execute event observer '\tool_log\log\observer::store'
  • line 164 of /lib/classes/event/manager.php: call to debugging()
  • line 75 of /lib/classes/event/manager.php: call to core\event\manager::process_buffers()
  • line 834 of /lib/classes/event/base.php: call to core\event\manager::dispatch()
  • line 4550 of /lib/moodlelib.php: call to core\event\base->trigger()
  • line 143 of /login/index.php: call to authenticate_user_login()
Can not execute event observer '\tool_monitor\eventobservers::process_event'
  • line 164 of /lib/classes/event/manager.php: call to debugging()
  • line 75 of /lib/classes/event/manager.php: call to core\event\manager::process_buffers()
  • line 834 of /lib/classes/event/base.php: call to core\event\manager::dispatch()
  • line 4550 of /lib/moodlelib.php: call to core\event\base->trigger()
  • line 143 of /login/index.php: call to authenticate_user_login()

In reply to Maycon Silva

Re: After upgrade for 3.7 - The user account " " is not available on this site

by Maycon Silva -

Personally, messages from the submitted debug were resolved.

However, the problem remains, I tried to change the password and the following errors were displayed:


debug

debug2

In reply to Maycon Silva

Re: After upgrade for 3.7 - The user account " " is not available on this site

by Maycon Silva -
My moodle environment is in version 3.5.1+ on ubuntu server, MySQL database and external connection to SQL Server for student enrollment and login.
In reply to Maycon Silva

Re: After upgrade for 3.7 - The user account " " is not available on this site

by Daniel Neis Araujo -
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Or your database does not support the configured collation or your collation is misconfigured on config.php