I verified that there were multiple instances of "Top of...." in the quiz category for all courses that failed to restore. These "top of ..." categories don't appear in the older version of Moodle (3.4) but they're visible in drop down menus in 3.7. Unfortunately, they don't appear when I view the categories so I can't delete them there. I recreated courses in Moodle 3.7 and managed to get rid of the excess "top of...." categories - at least only one 'top of' category appeared in the quiz question category for the course.
I am able to backup and restore the re-built courses if the quiz uses questions in the 'default for course' category. When I link to an external bank, for example one that's in the System category, there's a warning when I backup the course of the danger that the external components, quiz questions, may not work if the course is restored on a different site. However, when I restore the course to a different category BUT on the same site as the original, the restoration ends with the error about too many top level categories.
This is cause for concern because we have courses with slightly different content in different programs that use the same quiz questions. I was hoping those courses could link to a shared question bank. But I won't be able to restore any course that uses an external bank.
Is this a known issue? Any suggestions on what else I can try?
Hi Graciella Daminato Sorry to hear that you are having issues restoring course that uses external question bank for quiz. Please kindly refer to this tips https://docs.moodle.org/37/en/Course_backup I hope that helps, feel free to ask more questions i will try my best to answer you
Since we're experiencing this problem on our test site which is using a newer version of moodle (3.6, not 3.7 as I said in my original post) I was wondering if something has changed in how Moodle deals with shared question banks.
For now, we are working around the problem.