We are using currently Moodle3.4. In mobile app for android videos are working fine but in ios,iphone it's not working.
Please help here . Thanks in Advance.
Video issue in ios,ipad
Number of replies: 7Re: Video issue in ios,ipad
Hi Adi, In order to help we'll need more information than "it's not working". Please describe in as much detail as possible what videos you're trying to view, how you added them to the course, and what happens when you try to view them on an ios device, including the text of any error messages that you see.
Re: Re: Video issue in ios,ipad
Hi Mark,
We are using mp4 videos in our lms and we want to play those videos in mobile app .in andriod we are able to play videos but in ios we cant but youtube videos are playing fine in ios .
We are using webview in mobile app .
Let me share some screenshot.we are facing similar issues.
We are using mp4 videos in our lms and we want to play those videos in mobile app .in andriod we are able to play videos but in ios we cant but youtube videos are playing fine in ios .
We are using webview in mobile app .
Let me share some screenshot.we are facing similar issues.
What will possible cause if you can guide me.
image_2019_05_29T14_00_05_317Z_20190605_140859483.jpg
image_2019_05_30T05_51_07_894Z_20190605_140910443.jpg
Re: Re: Video issue in ios,ipad
Hi, your screenshots are showing that the videos are not even supported in the Moodle web version in an iPad, right?
If they don't work in the Safari browser in an iPad they are not going to work in the app, maybe you are using an incorrect format?
mp4 format should work pretty well in any format (although there is a bug in recent iOS versions that prevent displaying videos correctly when they are embedded)
If they don't work in the Safari browser in an iPad they are not going to work in the app, maybe you are using an incorrect format?
mp4 format should work pretty well in any format (although there is a bug in recent iOS versions that prevent displaying videos correctly when they are embedded)
Re: Re: Video issue in ios,ipad
Hi Mark, better option you can store those corrupt video on computer and try video repair software like Stellar repair for Video, Grau, EaseUS. It's helpful for you!
Re: Video issue in ios,ipad
We are having the same problem with video on Moodle 3.7.1 where videos will not play in the Moodle Mobil app or in Safari on an iPads. The same videos will play fine on a Moodle 3.6.3 site. The video format is not the issue. These two sites have identical media settings. However, they are hosted by two different services. I feel it is either server settings or version differences that are the cause of the problem. We have entered a support case with the hosting service to help determine the cause. I will report their findings when we get some more information.
Re: Video issue in ios,ipad
Did you ever find a solution? I'm having this issue as well.
Re: Video issue in ios,ipad
Fixed it! So I ended up uploading a different video size. The iPad does have limitations within some formats. For example, H.264 videos are limited to 1080 pixels and 30 frames per second. MPEG-4 videos are limited to 2.5 Mbps and 640 by 380 pixel resolution at 30 frames per second. Videos exceeding these limits may not play correctly on an iPad, or may not play at all. I had a H.264 video at 720 and it wouldn't play. So I used media encoder and actually made it bigger to 1080 and it worked!