Issue when creating users via web service call

Issue when creating users via web service call

by Carlos Chiarella -
Number of replies: 0

Hi,

We are having issues when creating users using the function: core_user_create_users

Sometimes the users are not being created. The Apache Error log table has this message:

[Thu May 09 06:25:06.379645 2019] [php7:notice] [pid 29417] [client 162.158.78.234:49134] Potential coding error - active database transaction detected during request shutdown:\n*
line 155 of /user/externallib.php: call to moodle_database->start_delegated_transaction()\n*
line 269 of /webservice/lib.php(1487) : eval()'d code: call to core_user_external::create_users()\n*
line ? of unknownfile: call to webservices_virtual_class_000000->core_user_create_users()\n*
line 201 of /webservice/soap/locallib.php: call to SoapServer->handle()\n* line 148 of /webservice/soap/locallib.php: call to webservice_soap_server->handle()\n*
line 43 of /webservice/soap/server.php: call to webservice_soap_server->run()\n

We are running Moodle version 3.5.3 and PHP version 7.1


Does anybody have any suggestions on how to fix this issue?


Thanks for your help,


Carlos



Average of ratings: -