Moodle in English: All user cannot log into moodle using OIDC

All user cannot log into moodle using OIDC

by Mahesh Babu Telakula Sathyan - Thursday, April 25, 2019, 4:24 PM

Hi,

Moodle Version 3.5

We upgraded a theme and the error that comes up post the upgrade is as below:

Debug info:

Error code: erroroidccall

×Stack trace:

line 47 of /auth/oidc/classes/utils.php: moodle_exception thrown

line 252 of /auth/oidc/classes/oidcclient.php: call to auth_oidc\utils::process_json_response()

line 206 of /auth/oidc/classes/loginflow/authcode.php: call to auth_oidc\oidcclient->tokenrequest()

line 107 of /auth/oidc/classes/loginflow/authcode.php: call to auth_oidc\loginflow\authcode->handleauthresponse()

line 105 of /auth/oidc/auth.php: call to auth_oidc\loginflow\authcode->handleredirect()

line 29 of /auth/oidc/index.php: call to auth_plugin_oidc->handleredirect()

No changes were made to the office 365 plugins .

Any thought on now to resolve this error

Re: All user cannot log into moodle using OIDC

by Jon Bolton - Thursday, April 25, 2019, 5:33 PM

...a theme... which theme??

Did you upgrade Moodle codebase as well as the theme?

You shouldn't need the OIDC plugins with v3.5 - OAuth 2 authentication (enabling users to log in to Moodle with their Microsoft account) and the OneDrive repository are included in the standard Moodle.

But since you've upgraded a theme, if I was to hazard a guess without further information, it might be related to https://docs.moodle.org/dev/Login_token

Try changing to one of the included standard themes to see if the error is still there. If it isn't, it's almost certainly the login token.

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Re: All user cannot log into moodle using OIDC

by Mahesh Babu Telakula Sathyan - Thursday, April 25, 2019, 7:26 PM

Jon, That was one of the fastest replies to a post.

The theme I am using is

https://edwiser.org/remui/documentation/

We recently upgrade to the latest version.

BTW it has slowed down the system like mad. and we are getting all type of 502proxy errors.

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Re: All user cannot log into moodle using OIDC

by Jon Bolton - Thursday, April 25, 2019, 11:03 PM

So you only updated the theme? Not the Moodle code?

As I said earlier, can you try changing to one of the included standard themes to see if the error is still there?

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Re: All user cannot log into moodle using OIDC

by Mahesh Babu Telakula Sathyan - Monday, April 29, 2019, 1:26 PM

Hi,

I switched to Boost a standard theme and the error still occurs. Not sure what is happening.

Here is the debug information

Debug info:
Error code: erroroidccall
Stack trace:

line 47 of /auth/oidc/classes/utils.php: moodle_exception thrown
line 252 of /auth/oidc/classes/oidcclient.php: call to auth_oidc\utils::process_json_response()
line 206 of /auth/oidc/classes/loginflow/authcode.php: call to auth_oidc\oidcclient->tokenrequest()
line 107 of /auth/oidc/classes/loginflow/authcode.php: call to auth_oidc\loginflow\authcode->handleauthresponse()
line 105 of /auth/oidc/auth.php: call to auth_oidc\loginflow\authcode->handleredirect()
line 29 of /auth/oidc/index.php: call to auth_plugin_oidc->handleredirect()

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Re: All user cannot log into moodle using OIDC

by Mahesh Babu Telakula Sathyan - Thursday, April 25, 2019, 10:18 PM

Jon,

Just to add. We have implemented office 365 plugin and it uses OIDC is what I wanted to say.

The access keys are valid till 2021.

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Re: All user cannot log into moodle using OIDC

by Sarang Nair - Tuesday, June 18, 2019, 10:01 PM

Hi Mahesh

The issue was not related to Edwiser RemUI theme.

If I'm not wrong the issues was fixed by reconfiguring your server for internet connection. There was no Internet connection in the server and therefore it could not authenticate users from 3rd party platform.

This happens commonly when you have an Internal network which has restricted or completely disabled Internet access.

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All user cannot log into moodle using OIDC