Mobile app not loading moodle books or files

Mobile app not loading moodle books or files

by Raymond Mlambo -
Number of replies: 3
Hi all,


I need some help in fixing an issue with the mobile app.

I have built the app for both android and ios, and its running quite okay. I can log into my site, and open courses. However, if I try to open a book, the page then keeps loading, and nothing happens. If I quit the app and then come back in again, the app then gets stuck on the splash screen, and I'd have to uninstall the app completely.

In Xcode, I get the following debug message:

WARN: 'Ionic Native: tried accessing the FileTransfer plugin but it's not installed.

Oh, by the way, If I install the official moodle mobile app, and log into my moodle site, the books and files load very nicely!

Help!

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In reply to Raymond Mlambo

Re: Mobile app not loading moodle books or files

by Marcus Green -
Picture of Core developers Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers

Although I know absolutely nothing about building the app, I know you will need to provide much more information about your setup to get any help with that issue. More information means more chance of help.

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In reply to Marcus Green

Re: Mobile app not loading moodle books or files

by Raymond Mlambo -

Thank you for the response @Marcus.

Here is a bit more info on my dev environment, and the errors that I'm getting now:


Cordova 8.1.1
npm 5.0.0
Moodlemobile 3.6.0
MacOS PC with Mojave

I did some checks in the browser after some good pointers by Mark Johnson, and found the errors shown in the screenshots attached when I tried to open a pdf file.




Attachment Screenshot 2019-04-30 at 13.42.26.png
Attachment Screenshot 2019-04-30 at 14.44.18.png
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In reply to Raymond Mlambo

Re: Mobile app not loading moodle books or files

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers

Hi,

the error says that you don't have a Cordova plugin installed, so it seems that you have to double check that all the Cordova plugins required by the app are installed

Cheers, Juan

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