ERROR - When downloading reports

ERROR - When downloading reports

by Justin Cloete -
Number of replies: 1

Hi

We have created reports, that our clients can download but recently we have been receiving complaints about errors that some of the individuals are having.


It seems to be sporadic does not seem to happen all the time or affect everyone, so I am not sure what is causing this, please see screenshot below.

The report generates as expected, the error occurs when they try to download the XLS or CSV file.

 

Average of ratings: -
In reply to Justin Cloete

Re: ERROR - When downloading reports

by Justin Cloete -

Hi

Never mind, I re-installed the plugin which subsequently fixed the error.

Average of ratings: Useful (1)