We use Moodle 3.3.2+ (Build: 20170928) and as an Administrator of the system, I think I've done everything as described in the documentation. I have installed the additional features plugin and also configured it, as explained here .
So it seems that everything works fine (authentication, viewing files, file download, even SCORM download and unzip works fine), but for some reason I still get this error. I've tried turning error messages on from the App, but the error stays the same. (no additional feedback )
I've found the unzipped files on my phone, and they seem to be alright, I can play the videos. So the real problem is that the SCORM package as a whole can't be opened by the App for some reason.
Can someone please help me with this?
Thanks very much! Best Regards,
UPDATE - So I was able to play one of our SCORM packages on Moodle Mobile, so I am guessing the problem may be related to the packages themselves, so I will contact the course vendor, for the mobile issues.
Another issue - I've decided to test Moodle Desktop , so after I confirm the download, and it starts, I can see that a .tmp file is created, and after some waiting the Desktop App just displays a white screen? (please check attached screenshots).
This happens when I try to download the same SCORM packages (even the one which works on Moodle Mobile).
So is it possible that this problem is still package related, or may be an issue with Moodle Desktop?
I had similar problem on both my two iPad models - iPad 3 and Mini 2. But after I updated to the latest iOS version, they just work fine. Maybe it's not compatible with old iOS versions?