Please turn on full developer debugging and then see if you get a more detailed error message and post here.
Re: Syntax Error Regarding Manual User Enrolment
Thank you, Emma!
Here is the snap of detailed error:
Re: Syntax Error Regarding Manual User Enrolment
That seems strange. How did you upgrade exactly?
Re: Syntax Error Regarding Manual User Enrolment
Dear Emma,
We didn't upgrade the Moodle. It was working fine and then it started this behaviour.
Re: Syntax Error Regarding Manual User Enrolment
Hello,
you should debug it looking at the actual response sent by your Moodle server: unfortunately Moodle doesn't show you the plain response in case of issues like yours about a malformed JSON so you need to capture and inspect it by your own, by "simply" using the Developer Tools of your browser.
An example about how to do it for a different issue: https://tracker.moodle.org/browse/MDL-60691?focusedCommentId=597479&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-597479
HTH,
Matteo
Re: Syntax Error Regarding Manual User Enrolment
Hi,
Thank you, Matteo and every one in the thread!
It's very strange but it was an issue with the browser. I came to know when I open ran it on the hosted server. It seems to me like this is an issue on updated browsers because same process works on older versions. Thank you again.