Hi,
I am facing an error regarding Manual User Enrolment. When I click on 'ENROL USERS' option, it popups a Syntax Error:
JSON.parse: expected ',' or '}' after property value in object at line 1 column 35120 of the JSON data
I am not sure which file needs to be updated as I haven't updated any piece of code. Kindly guide accordingly...
Hello,
you should mention your Moodle version: it could be a bug of an old version or a new one e.g. due to some special characters used in the "name" of one/some of your users.
You should debug it by inspecting the actual HTTP Response sent by Moodle, using the Developer Tools of your browser to help understanding why such a missing (the ,) on listing your users.
HTH,
Matteo
Hi Matteo,
Thank you for this direction. My Moodle version is:
3.5.1+ (Build: 20180824)
Please turn on full developer debugging and then see if you get a more detailed error message and post here.
Thank you, Emma!
Here is the snap of detailed error:
That seems strange. How did you upgrade exactly?
Dear Emma,
We didn't upgrade the Moodle. It was working fine and then it started this behaviour.
Hello,
you should debug it looking at the actual response sent by your Moodle server: unfortunately Moodle doesn't show you the plain response in case of issues like yours about a malformed JSON so you need to capture and inspect it by your own, by "simply" using the Developer Tools of your browser.
An example about how to do it for a different issue: https://tracker.moodle.org/browse/MDL-60691?focusedCommentId=597479&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-597479
HTH,
Matteo
Hi,
Thank you, Matteo and every one in the thread!
It's very strange but it was an issue with the browser. I came to know when I open ran it on the hosted server. It seems to me like this is an issue on updated browsers because same process works on older versions. Thank you again.
