My student now getting the error when trying to upload assignments:
"error connecting to the server".
This was working just fine last week, now most of them have this problem.
1. The file size should not be a problem =- they are uploading pretty small files (.pdfs)
2. When I log in as them from my home network, there is no problem uploading assignments
3. When they try to upload using the school network (wifi or hardline), it doesn't work, hangs, or times out.
I have read a lot of threads on this, but the trouble shooting and steps seem pretty complex. I'm surprised that I can eliminate the error by just using a different network (which makes me think that it's the school network?). I have asked some students to tether to their mobile phones, and try it. when they do this, they are also successful in uploading the assignments.
So, it seems the error is network related. Any suggestions on how to troubleshoot from here?