Hi, some of our students are having issues uploading to Turnitin.
They are enrolled on the Moodle course and can see the Turnitin link however when they go into it, there is no cloud for them to upload their assignment.
Are you using the Turnitin assignment activity or the Moodle assignment module with turnitin plagiarism plugin enabled in the activity?
And what do you mean by cloud?
I ask because I have a similar issue - when a student clicks on the assignment (with plagiarism plugin enabled for the activity) they cannot see the submission Box.
Hi John, I think it is the plugin.
The cloud is used when the students want to submit their work, it has a little arrow inside.
In the teacher view you can see a cloud next to each student and in their view they can see a cloud next to their own name.
My only suggestion so far has to be to change the submission dates to be later but I am awaiting feedback on this.