As it has been commented in several forums from version 3.5.3, and therefore the new version 3.6 in testing at present, uses a new method of authentication based on a token ("Login token")
This new method of authentication requires themes that use their own login box to modify the code. Or sites using SSO with any protocol (SAML, CAS, ...) will block the access and the user will not be able to log in to moodle.
We are working on a new version that will solve this problem, as well as new improvements and bug fixes.
It is planned to publish the new version of Adaptable on week 47. If you have updated your site to the latest version of moodle 3.5.3 and have this problem, there is a temporary solution by adding a line in config.php
Other solution is change the login method to "Button". Then the user will be redirected to the moodle login that already include the token .
For more information see the document https://docs.moodle.org/dev/Login_token where the new method is explained, how to apply it and use it in a custom theme and how to avoid problems if you can't access your moodle
(See also https://moodle.org/mod/forum/discuss.php?d=378532#p1526344)
You can download updated versions of Adaptable, fixing the "Login Token", for old moodle versions from our BitBucket repository:
For Moodle 3.0, 3.1, 3.2 -> Adaptable 1.3.4 (No more support for this version in the future. Upgrade your moodle site)
For Moodle 3.2, 3.3, 3.4 -> Adaptable 1.6.2
Adaptable new release for Moodle 3.6 will be available a few days after the Beta release. In the meantime USE ONLY IN A SANDBOX OR TEST ENVIRONMENT. IT IS NOT FOR PRODUCTION SITES
Thanks for these informations. What about Adaptable 1.7.1 ?
This did not help at all. Still locked out of the site.
Not enough information on what to do to fix this issue. Can't access my site at all and have very limited knowledge. More information would be useful. You seem to assume a level of knowledge I do not have.
What is the issue?
What moodle version?
What Adaptable version?
Why don't you follow the forum rules?
Who do not provide information about your issue is you so it is impossible to provide help you.
We assume that someone that install, configure and manage a moodle site has at least a little knowledge of what he is doing. Or at least, that is able to answer the questions indicated below.
hi, we are using Moodle 3.5.1 with Adaptable Theme, yesterday after getting notification of updating the Adaptable theme to a new build, we did the update, then by opening our site we always got the following error:
please if you can help how to solve this issue