I work in an educational college, and we have moodle 3.3.5
We are having a number of
issues at the moment with files not converting properly when in on screen
marking view. The file will preview blank, and sometimes it will say something along
the lines of ‘generating file’.
We understand that the issue may be to do with our file convertor - we currently use Unoconv.
It has been suggested that we switch to Google Convertor, however we don’t feel comfortable moving to Google Convertor, as our college policy is to use Microsoft and for data protection reasons.
First question is, is there an alternative to Google Convertor? Is there a Microsoft version for instance?
question is, is this issue purely down to the file convertor? Or may there be
something else causing the problem?