Whenever you encounter a problem with a SCORM course behaving as expected, you should attempt to upload it to scormcloud.com
Free site, great support.
Whenever you encounter a problem with a SCORM course behaving as expected, you should attempt to upload it to scormcloud.com
Free site, great support.
I'm pretty sure I've seen that same error in the articulate forums and it related to a bug in an older version of Articulate. I would suggest you make sure you have the latest version of Articulate with all patches applied - and then re-publish the SCORM package using the latest version of Articulate to see if that helps.