I have a problem. As soon as I program an email to send the certificates too, the plugin generates a certificate for everyone who has taken the course previously (they are still enrolled) but they haven't taken it again.
We were using the old certificate plugin and switched to the custom certificate. All the certificates it generates once I enter the email address and hit save, all have the same date (today's). So this means the poor person who gets the email is getting hundreds of emails all at once, and not one of these people have taken the course today.
Can someone please help? I posted on September 6th and got no reply at all....
I tested it using a temporary gmail email I set up and nothing happened. Once I used the proper email address for HR it generated the new certificate and emailed them.