EXACTLY! I just get a new student who emails me, angry and frustrated, and accusing me of ripping them off. I then have to explain there's a glitch in the system, tell them I'll enroll them manually, and that "we're working on this issue."
They usually calm down at that point, but their trust in me and the course is diminished greatly at this point. I would REALLY like to get this resolved! Let me know if you find anything out, Daniel, and I'll do the same for you!
They usually calm down at that point, but their trust in me and the course is diminished greatly at this point. I would REALLY like to get this resolved! Let me know if you find anything out, Daniel, and I'll do the same for you!