Moodle for mobile

Moodle Mobile Connectivity Problem

 
Picture of Christopher Tate
Moodle Mobile Connectivity Problem
 

Good Afternoon

We are looking to start using the moodle mobile app within our organisation however we keep recieveing the below error when trying to login using both IOS and Andriod devices.

Error Log

We are currently using moodle version 3.4.2 (Build: 20180319)

We are running an SSL certificate issued by Let's Encrypt Authority X3

We have used the moodle mobile app in the past with previous versions of moodle with no problem so we are not sure what we are doing wrong here. The setting "Enable web services for mobile devices" is enabled. We have followed all published information to get this working any guidance that you could provide would be helpful.

 
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Picture of Christopher Tate
Re: Moodle Mobile Connectivity Problem
 
Hi All,


We have managed to get this to work now. The problem was that the root URL was not the same as the domain URL therefore Moodle would not pick it up.

After changing this we have now been able to fix the problem.

 
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Re: Moodle Mobile Connectivity Problem
Particularly helpful Moodlers

We have the same but our web root in config is the same as the actual URL, so not sure at the moment


Cheers

 
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Picture of Vasu vasu
Re: Moodle Mobile Connectivity Problem
 


Good afternoon


  We are currently using moodle version 3.4.2

  How to resolve this problem? 

  Thanks in advance..

  


 
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