Moodle for mobile

Moodle Mobile App stuck on loading pages for all course content

 
Picture of Kendel Giddens
Moodle Mobile App stuck on loading pages for all course content
 

Hi, 

The entire course that I am part of are now unable to access our course content via the Moodle Mobile App.  We can login, see the courses and section, but when we click on them there is a perpetual loading screen that never goes away.  This was not a problem last week, and has only become an issue in the past few days.    The moodle app is updated.  I have tried http and https.  

Our site is https://moodle.rehabessentials.com

I have searched thoroughly through this site and not found any similar questions.


Please let me know what we can do to fix this because we use this app every day, 

Thanks 

Kendel Giddens

 
Average of ratings: -
Picture of Kelson Colbo
Re: Moodle Mobile App stuck on loading pages for all course content
 

Kendel:

I have been working on this problem for Rehab Essentials.  I have not been able to resolve this problem using moodle mobile.  The solution for me was to remove moodle mobile, and install the Moodle Classic app.  All course content works fine using Moodle Classic.


Kelson

 
Average of ratings: -
Picture of Dani Palou
Re: Moodle Mobile App stuck on loading pages for all course content
Core developersMoodle HQParticularly helpful MoodlersPlugin developers

Hi,

can you please tell us which course format are you using in the courses that are failing? If it's a single activity format, which type of activity does it contain?

Kind regards,

Dani

 
Average of ratings: -
Picture of Juan Leyva
Re: Moodle Mobile App stuck on loading pages for all course content
Core developersMoodle HQParticularly helpful MoodlersPlugin developersTesters

Hi Kendel,

could you send us a backup of the course (without user data) to mobile@moodle.com?

We'd  also need to know  your exact Moodle version

Thanks, Juan

 
Average of ratings: -