General help

Moodle LMS Username and Password Verification 504 Gateway Time-out

 
Picture of Ken Task
Re: Moodle LMS Username and Password Verification 504 Gateway Time-out
Particularly helpful Moodlers

DNS doesn't "verifies the password and username" but 504 Gateway errors do/could involve DNS.

There isn't a single fix ... must be investigated.

Google Search:

https://www.google.com/search?q=504+Gateway+error

One can see several links.

Please see from the above Google search, this page (many are just like it):

https://bobcares.com/blog/how-to-fix-504-gateway-timeout-error-in-your-websites/

While the next is about WordPress, what one does is almost the same for Moodle:

https://www.000webhost.com/blog/504-gateway-timeout

Where one is hosted, how hosted, in control of DNS or not, etc. makes a difference in more specific information.

Suggest contacting help desk of hosting provider for some assistance.

If using a Mac client/Linux client (can even run from your own server if Linux) ... try some curl test to your server.

Like: curl -vvv -I https://FQDNofYourMoodleSite/

include the /moodle/ directory if that's how you access your Moodle.

Do a 'dig' for your server: dig fqdnofmoodleserver

Do a reverse lookup on the IP address seen in the output of above:

dig -x IPADDRESS

Other things to check .... php max execution time, time zone correct?

Your web service errors logs.

'spirit of sharing', Ken


 
Average of ratings: -