Moodle version: 3.3. theme: boost | Problem: Messages
We regularly send upcoming webinar messages to all our students by sending bulk messages. These messages will ended up as the long list of messages in our Student support account. When any student replies to these messages our student support team faces a challenge to find that unread message, because of the fact that message page ( /message/index.php) display all messages sorted by message created date - 'timecreated DESC'.
How can we find these unread messages ?
Is there any ways that we can filter out ONLY unread messages?
Anyone has a similar issue?
Thanks and enjoy your day!
Yes, this is really needed. ie. filter by unread.
The forum is also a nice alternative, but a new thread/topic is not being informed to students. Only subscribed users are informed.
We want to inform every single student about the upcoming webinars, that's why we have used the messages.
We also send the messages in bulk. However, if you know better option please let me know.
I don't think that there is that filter option. Maybe you can try forum instead of messages?