General help

cannot approve or deny data requests

 
Picture of seaghan moriarty
Re: cannot approve or deny data requests
 

*Moodle 3.5.2 on Debian LAMP*

- Role "Data Protection Administrator" set up with manage data capabilities

- Cron run recently


I am also stuck, without the options of Deny or Approve (or tickboxes to the left). What else can I check to enable proper processing?  Thanks!!

no approve or deny

 
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Picture of stefan weber
Re: cannot approve or deny data requests
Plugin developers

data request are not only dependand on cron, but also on tasks in scheduled tasks. so if you just made the data request, try running the scheduled tasks manually

 
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Picture of raj khanna
Re: cannot approve or deny data requests
 

yes i agreed, Several people reporting similar issues, i also included. 

I think it just doesn't work very well.


 
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Picture of seaghan moriarty
Re: cannot approve or deny data requests
 

just to follow up …

The actions Approve/Deny did appear after the following 2 items:


1) I waited for the Cron to run (actually ran the /admin/cron.php script)

2) I added  a 'category' and 'purpose' to the "Data Registry" (previous to this, I had only added same to the "User" branch


Hope this helps someone in future - thanks!

 
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