I just upgraded our test site to 3.4.3 and installed the GDPR plugins... I did everything as described for the data privacy plugin (https://docs.moodle.org/34/en/Data_privacy_plugin), but neither admins nor the data privacy officer can respond to data requests, just view them.
the status on the requests is still "pending" - with one request being "pre-processing" - i think the problem might lie with cron not correctly processing the tasks - when i manually run cron, it stops at
Processing tool_dataprivacy (279/519) (Wednesday, 23 May 2018, 5:42 PM)
any thoughts to what might be the problem?