I'm using the mobile app version of our site (not customised).
Every time i go on the app it asks for site address, is there any way this can be saved as a default? I know our staff are going to have trouble with this.
I am not techy at all so please consider this in your response
Some of my lecturers and students are also having the same issue.
Each time they enter the app they have to re-enter the site address (https://moodle.yeovil.ac.uk) before they login. I haven't managed to replicate the problem on my own device (Android), so I don't think its an issue with our Moodle instance. I have noted that when the issue was demoed for me that it was on an apple device.
Suzanne, have you seen any correlation between device types or is it across mobile platforms?
could you ask your lecturers to follow this guide?
And let us know if it fixed the issue (even if its not related to Moodle Mobile app)
Thanks for the link Juan,
I'll forward this on and will post the outcome when I receive a response.
I've tried this and have had no luck.
we have this issue with both android and ios