We've been experiencing a number of issues with SCORM packages not completing and had a user email the below workaround in to us which they found to "fix" the problem:
"I went back through the training. At the end of the training instead of clicking exit I clicked one of the navigation breadcrumbs.. this eventually showed my progress as completed instead or incomplete."
Can you advise as what we might need to do to the SCORM package itself in terms of identifying a fix for this permanently - as clearly this is an issue on submitting results between SCORM and the LMS, but seems strange that the Exit button doesn't work, but click on a navigation breadcrumb within Moodle would?
We are using Moodle 3.3 and Storyline 360.