You're probably not going to like this ... considering your frustration level already ... but ...
So hosting provider has a script for you to install Moodle. But Moodle doesn't work. Seems to me their installer is broken. Since you've got a 6 mo. contract, get your $'s worth.
They offer shared, virtual, and dedicated hosting. Which is yours?
I see they have links to Joomla and WordPress hosting. Where is their link to Moodle hosting?
'spirit of sharing', Ken
I did a fresh install of the stable new Moodle edition and when I tried to login it displayed the error message again with the clamav antivirus!
Ho w to disable it! Please help!
Unforunately I cant find any entry for antivirus in the mdl_config_plugins table! What can be wrong?
'
If that doesn't work, might have to use phpmyadmin or some other DB editor and edit the mdl_config_plugins table and re-set values for antivirus_clamav entires.
Remove the pathtoclam and the pathtounixsocket values ...'
Are you installing from the installer still? Get rid of that and install manually.
When you say you have a new install, was that still through the script provided by hosting?
OR did you manually install? Downloaded moodle code ... uploaded it ... blah, blah, blah ... like this link:
https://docs.moodle.org/34/en/Installing_Moodle#Download_and_copy_files_into_place
above link is for 3.4 of Moodle ... if you change the 34 to 31 or 32 or 33 you will see pretty much the same directions.
Been using Moodle for years, many installs and upgrades ... NOT once have I experienced what you are.
What does hosting provider help desk say?
Who is hosting provider? Many have their own customer forums and FAQ docs on how to do things like manually installing Moodle.
By providing the company name/URL, If nothing else, you'd be helping others stay away from a provider that is of no help wih Moodle. They might be good a WordPress ... but who isn't?
'spirit of sharing', Ken
Thanks for the immediate response. I have installed it manually.
I also have installed all the previous editions of moodle the only one that installed without problems was 3.1.
But then when I tried to add a new Moodle lesson it displayed a message (I dont remember exactly something like
instance of this or something like that and when I googled it some guy said the solution was to upgrade moodle because
php edition was 7.1 and could not cooperate with moodle 3.1.
Anyway, I contacted the iphost.net hosting provider and they said thai is not their problem since the error message has to
do with the antivirus of moodle and not the antivirus of their provider.
