Every time I or my leaners try to open the Moodle Mobile app on their phone to view their course it doesn't retain the site address and keeps asking for learners to enter the site address. As this is a long address it is difficult to remember it so why doesn't this get retained in the app as the default site address to use?
yes it is just that the site is lost and they have to enter all their credentials again. They are using the same device all the time. It also happens to me on my Iphone.
Thanks for your help.
Our Moodle is hosted by ULCC and I am not sure which version we use but I know they update fairly regularly so I would say we are using a fairly new version. Our address is below: