Moodle Admin Error 500

Moodle Admin Error 500

by Carlo Doe -
Number of replies: 1

Hello,

After we have tried to restore the a moodle site. An error shows whenever we try to access ANY pages of the Site Administrator [example.com/admin/*all links in here*]. However, other links are working fine. We can still edit/update courses, enroll students etc.

There might be a broken file or something, I dont know as I'm not an expert on this field. Do you think merging files from fresh site to the existing site will fix this? Actually, any suggestions would be much appreciated. Thank you!

Moodle Version 3.3.2

Thank you!

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In reply to Carlo Doe

Re: Moodle Admin Error 500

by Colin Fraser -
Picture of Documentation writers Picture of Testers

Seems to be a few of these lately...mmmm

"Error 500 is a generic response when a server detects an error but can't pinpoint it. Server logs may provide further information about this error.  Most often this is a server side error and outside the user's ability to control. Contacting the Server Admins may provide a positive result.

Alternatively, try clearing the cache and cookies, this sometimes helps. Otherwise it could be a permissions error, or the "currently unable" would indicate a timeout error. If so, then it is likely to be a PHP timeout error which occurs with an improperly formed request, which is not likely to be your problem, but talking to your Server Admins could help.

Good luck.*" 

*From another thread. 



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