Moodle in English: Moodle is not accessible outside

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Moodle is not accessible outside

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Moodle is not accessible outside

by Anthony Mark - Thursday, January 11, 2018, 8:34 AM

Hi,

I could successfully install Moodle on the Ubuntu Server (VM on an ESXi host).

Some other guys did the configuration of the DB and now it is internally accessible (using internal IP address 192.168.168.205 I can see the configured moodle main webpage)

However, I need to make it externally accessible. I did the correct SNAT (port-forwarding) on our firewall (Watchguard FireBox M400) and confirmed these settings with the firewall support.

Before making changes in our DNS records with our hosting, I wanted to make sure, that using the public IP address, I could successfully access Moodle. In fact, I could not and the firewall support said that it is not the firewall issue, because it passes the traffic to the moodle host (we did tcpdump on the Ubuntu machine).

Do you have any ideas what is wrong?

Sorry if I missed something.

Ubuntu Server 16.04.3 LTS 64-bit

Apache 2.4.18

MySQL Ver 14.14 Distr 5.7.19

PHP 7.0.18

Moodle 3.3.1

Re: Moodle is not accessible outside

by Howard Miller - Thursday, January 11, 2018, 5:23 PM

You can't do this directly with IP addresses as you can only have one setting for wwwroot in config.php.

You need to run a "split DNS". That is your hostname would resolve to the internal IP inside and the external IP outside but the URL is the same regardless.

That's just the first problem - there could be other things wrong.

BTW... the database is nothing to do with it. The server (only) needs to access the database and it clearly does.

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