Forgot Password not sending email

Forgot Password not sending email

by Allen Cohen -
Number of replies: 1
We are using version 3.2.4.  If users forgot their password and click on the "Forgotten your username or password" link they are sent to the correct screen where they can search by username or email.  Once completed the screen telling them "If you supplied a correct username or email address then an email should have been sent to you" appears, but they do not receive an email.

(This problem does not exist with the new registration emails.  They work beautifully.)


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In reply to Allen Cohen

Re: Forgot Password not sending email

by Howard Miller -
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Switch on Debugging and 'Email debugging'. Run through the lost password process. The email debugging gives an alarming amount of output. Look for errors or copy and paste here.