HTTP 404.3 Error after migrating

HTTP 404.3 Error after migrating

by Roman Cylwa -
Number of replies: 2

Hello, 

A colleague has recently migrated our Moodle host to a new server and we are experiencing an HTTP 404.3 - Not Found error after re-configuring to the new host. Below is the error message: 

HTTP Error 404.3 - Not Found

The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.

Detailed Error Information:

Module

   StaticFileModule 

Notification

   ExecuteRequestHandler 

Handler

   StaticFile 

Error Code

   0x80070032 

We are running Moodle v.3.0.9 via IIS v.8.5 on Windows NT v.6.2 and this error was not found on the previous server. We have examined and updated settings specific towards MIME types, Handler Mapping, ASP .NET configuration (32-bit and 64-bit), and the Static File Module itself but nothing seems to resolved this. 

If anyone can provide assistance it will be greatly appreciated. 

Thank you in advance.

Average of ratings: -
In reply to Roman Cylwa

Re: HTTP 404.3 Error after migrating

by Matteo Scaramuccia -
Picture of Core developers Picture of Peer reviewers Picture of Plugin developers

Hi Roman,
give https://moodle.org/mod/forum/discuss.php?d=362864 a read: it talks about a different error but it could be similar in the path to check each of the supposed steps done when you've configured PHP on IIS.

Looks like you've "forgotten" to configure the handler for PHP files.

HTH,
Matteo

In reply to Matteo Scaramuccia

Re: HTTP 404.3 Error after migrating

by Roman Cylwa -

Hi Matteo, 

Thank you for your help. Adding in the proper PHP handlers did the trick and I can move on to the next step. 

Much appreciated.