Our Moodlecloud site is unavailable

Re: Our Moodlecloud site is unavailable

by W vdH -
Number of replies: 3

Hi Mathieu,


Thanks for the response and the (unfortunately temporary) fix. As of today our Moodle is again offline (suspended?).

Could you perhaps lift the suspension again and contact the administrator for more information, if anything on our Moodle is against the Moodle terms of use we would like to know so we can ammend it.

Kind regards,

Wouter



In reply to W vdH

Re: Our Moodlecloud site is unavailable

by Mathieu Petit-Clair -
Picture of Core developers Picture of Moodle HQ Picture of MoodleCloud team Picture of Plugin developers Picture of Testers

Hi Wouter,

The site has been repeatedly used in contravention with our Terms of Service, and we need to resolve this with you before returning the site to normal operation.

Mathieu

In reply to Mathieu Petit-Clair

Re: Our Moodlecloud site is unavailable

by W vdH -

Hi Mathieu,

Thats unfortunate, any violation of the ToS is not our intention, we would like to remove any content in breach with the ToS and will make sure it isn't uploaded again [nor anything like it].

We would like to begin resolving this issue.

Wouter

In reply to Mathieu Petit-Clair

Re: Our Moodlecloud site is unavailable

by W vdH -

Hi Mathieu,

Could you outline for us what steps we should take to reacquire our Moodlecloud-platform?

Wouter