Hi Lee, my guess is simply that the upload is not completing, because either:
i) the network connection is not reliable
ii) the file size is too great.
The uploadable file size in Poodll 2 can be no greater than the course or activity's max upload size. If tiny recordings always upload ok, but longer ones do not, then look to update your course max upload size.
https://docs.moodle.org/27/en/File_upload_size
Justin
Hi Justin,
We are continuing our testing, this time on your demo site with the latest version of everything.
I used an iPhone to upload a 30 second video. It uploaded in seconds.
10 minutes later and I am still seeing the "PoodLL is converting your video".
Why is this? If this is the behaviour of the plugin we cannot use it.
Very keen to hear back from you.
Kind regards
Lee
Hi Lee,
Sorry I missed your post and am replying a bit slow. Thats a bit surprising. But in the scheme of things, there are many things that can go wrong.
Some of them on the server and some of them on the browser and some of them in the network between them. I am pretty confident that the server is doing the job properly. I just tested now with a 1 minute video from an iPhone 6+ and it transcoded so fast I was worried it had failed. But it worked fine.
So I think we need to know more about how you did the upload,
Hi Justin
We've spoken since I made that last post, and as discussed, I think Cloud PoodLL will be the way forward for us, and we eagerly await its release.
The problem as described may have been due to the caching issue you have documented previously (?). Hard to say as I was unable to replicate it a day later.
Kind regards
Lee
Oh snap. I didn't connect the dots. Sorry and thanks for replying.
