Installing and upgrading help

Enrol Users, Internet Explorer & Moodle 3.4

 
Picture of Maureen Culpon
Enrol Users, Internet Explorer & Moodle 3.4
 

Is anyone having trouble enrolling users with Moodle 3.4 when using Internet Explorer (ver. 11.0.9600)?  Enrolling users works fine in Chrome but in IE when I add a user and then click the Enroll Users button,  nothing happens.  Our Moodle Partner released 3.4 this week and that's when we started to see the problem. Also, we're noticing that the Enrol User dialog cannot be resized to allow you to see the entire dialog screen.

 
Average of ratings: -
Picture of Maureen Culpon
Re: Enrol Users, Internet Explorer & Moodle 3.4
 

I should mention, we're piloting Moodle using a free hosted instance, so cannot get support from the Moodle Partner who is hosting our site.

 
Average of ratings: -
Picture of Rick Jerz
Re: Enrol Users, Internet Explorer & Moodle 3.4
Particularly helpful Moodlers

A couple things:

1) I tried enrolling a student in IE11 (11.726), it worked.  I have an experimental moodle 3.4.

2) Are you the administrator of your moodle, with ability to make changes (and reinstall)?  If so, you can try installing on your own.  If not, you are stuck with a moodle partner who won't help you.

 
Average of ratings: -
Picture of Maureen Culpon
Re: Enrol Users, Internet Explorer & Moodle 3.4
 

Thank you, Rick. I am not currently administering our instance, so I guess we're stuck right now. We'll eventually move to a hosted instance that is supported. smile

 
Average of ratings: -
Picture of Marcus Green
Re: Enrol Users, Internet Explorer & Moodle 3.4
Core developersParticularly helpful MoodlersPlugin developersTesters
What theme are you using?
 
Average of ratings: -
Picture of Maureen Culpon
Re: Enrol Users, Internet Explorer & Moodle 3.4
 

Hi Marcus.  We're running Moodlecloud for our pilot.

 
Average of ratings: -
Picture of Emma Richardson
Re: Enrol Users, Internet Explorer & Moodle 3.4
Documentation writersParticularly helpful Moodlers

We should definitely let HQ know - they will not want this behavior on MoodleCloud.  Have you put in a tracker item?  You really should!

 
Average of ratings: -
Picture of Maureen Culpon
Re: Enrol Users, Internet Explorer & Moodle 3.4
 

Hi Emma. Would you know who I should contact at Moodlecloud?  I don't see a support link on my current instance.

 
Average of ratings: -
Picture of Emma Richardson
Re: Enrol Users, Internet Explorer & Moodle 3.4
Documentation writersParticularly helpful Moodlers

Just put a tracker ticket in...

 

 
Average of ratings: -