General help

Outgoing Mail Configuration

Picture of Leon Stringer
Re: Outgoing Mail Configuration
Particularly helpful Moodlers

If you're able to install plugins on your Moodle site you could try installing Moodle eMail Test. You can then use this to send a test email and get a copy of the communication between the Moodle server and the email server (the SMTP dialogue). That may shed light on what the problem is. But if the test email is transferred successfully you can then send this SMTP dialogue to Go Daddy's support to help them investigate. Are you using the Go Daddy email server for any other email? I ask because if that's not the case the issue could be that the SPF record for the domain you're sending from doesn't include the Go Daddy server.

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