Many thanks to Mary and Adam who have contributed to these scenarios. I've fleshed out the six we've got so far with names, ages, location, job roles, desires, etc. but they could still do with some honing!
The scenarios as they stand at the time of posting are copy/pasted below, but please go into the white paper to comment/edit this section!
Scenario 1: Developer
Shanthi is an Australian developer with deep experience of Moodle and other open source software projects. As a 55 year-old seasoned professional, she has created and sustained a successful local Moodle Hub which takes up a lot of her time. Shanthi has a vision of connecting her localised Moodle Hub to a worldwide resource sharing network for two-way resource discovery, but never quite has the time to figure out how to do this. She’s keen to reduce the burden of administration and custom development for both herself and her team, but does not want to compromise on her vision.
Scenario 2: Content Author
Takeshi is a 37 year-old Japanese educator living in Kyoto who has been using Moodle for three years. During this time, he has collaborated with two other colleagues at his university to create course content. Takeshi has a strong desire to author educational content collaboratively with other members of the wider Moodle community and then share that content under an open license. This is both because he believes in the value of doing so, but also because he is looking to build his career, and sees this as positive way of bringing attention to his work.
Scenario 3: Learner
Seung is a 20 year-old Korean who is studying at the University of Florida in the USA. She is a motivated undergraduate student whose university is using Moodle. Seung is keen to connect with other learners who are studying the same subjects as her (Education and Sociology) as well as extend her learning in other areas. At the moment, she feels a little isolated, although she has found some contacts via the Moodle forums. Ideally, Seung would like to find people in a similar position to herself in other universities.
Scenario 4: Site admin
Uduak is a Nigerian Moodle site administrator with no technical background. He’s 47, and lives in Lagos. Uduak inherited a Moodle site from someone who left his non-profit and now needs to get up-to-speed quickly with the basics of Moodle administration. He has scoured the Moodle discussion forums and read as much as he can, but could do with a helping hand. Uduak’s organisation is poorly-funded, so he feels that he cannot reach out to a Moodle Partner. He isn’t sure what to do next.
Scenario 5: Instructional designer
Lázaro is a Portuguese instructional designer living in Porto and working for a large company who has an in-house elearning programme which makes use of Moodle. He’s 41 years of age and is new to Moodle, but experienced with other learning platforms. Lázaro is searching for innovative ways to enhance learning with Moodle tools and has found a small group of colleagues in Portugal and Brazil with whom he interacts via Twitter. Ideally, he’d like to extend and enhance this network in a way that wasn’t quite so public.
Scenario 6: Educator
Nashwa is an Egyptian educator living in Cairo who is new to Moodle. She’s 32, teaches at a university, and leads a busy life. Although she has experience in using tools with more basic functionality, such as Google Classroom, she is confused by the wealth of options and features available in Moodle. Nashwa needs to get her classes ready for the new years, and has become frustrated that she can’t seem to find quick answers to questions she has about setting up courses.