Hi juan,
I have tested push notifications on moodle mobile 3.3.2 version android devices are getting notifications but not IOS. is it a core issue ? or at my end anything need to be done.
Re: Push notifications no longer working on iOS (but is working on Android)
by madhu bheemagani -
Number of replies: 7
In reply to madhu bheemagani
Re: Push notifications no longer working on iOS (but is working on Android)
by Juan Leyva -
Hi,
I'm just confirming here that Push notifications are working on both Android and iOS.
We have tested it thoroughly and we can confirm that:
- Notifications are properly received in iOS 10 and iOS 11
- Notifications also work on Android 5, 6 and 7
If notifications are not working for you, please review the Troubleshooting section in this link:
https://docs.moodle.org/34/en/Mobile_app_notifications#Troubleshooting
Regards, Juan
In reply to Juan Leyva
Re: Push notifications no longer working on iOS (but is working on Android)
by zahili zahili -
Dear Juan,
I already follow this steps https://docs.moodle.org/34/en/Mobile_app_notifications#Troubleshooting but i still cannot receive forum notification on my mobile phone. I only can received message notification. I'm using official moodle mobile.
In reply to zahili zahili
Re: Push notifications no longer working on iOS (but is working on Android)
by zahili zahili -
In reply to zahili zahili
Re: Push notifications no longer working on iOS (but is working on Android)
by Juan Leyva -
Hi,
then it means that there is something wrong with you installation of you the cron tasks is handled (forum notifications work because I was precisely testing them again yesterday).
I'd suggest you contact a Moodle partner.
In reply to Juan Leyva
Re: Push notifications no longer working on iOS (but is working on Android)
by zahili zahili -
When i run the cron job for forum mailings it show cannot obtain task lock
Execute scheduled task: Forum mailings and maintenance jobs (mod_forum\task\cron_task)
Cannot obtain task lock.
How do we release the task lock. I read https://moodle.org/mod/forum/discuss.php?d=274692 they said just reboot the server.
In reply to zahili zahili
Re: Push notifications no longer working on iOS (but is working on Android)
by zahili zahili -
Tq juan, i delete the lock directory in the moodledata. Now the notification work.
In reply to zahili zahili
Re: Push notifications no longer working on iOS (but is working on Android)
by Juan Leyva -
Hi zahili,
thanks for sharing the solution!
I updated https://docs.moodle.org/34/en/Mobile_app_notifications#Troubleshooting with an additional point about cron linking to this post.