Push notifications no longer working on iOS (but is working on Android)

Re: Push notifications no longer working on iOS (but is working on Android)

by Brian Warling -
Number of replies: 2

We've confirmed this problem on multiple devices.... Moodle Mobile app push notifications from our Moodle 3.2 site are coming to Android devices but not to iOS devices. We are using the Moodle-provided Airnotifer service.

Would requesting another access key work? Given the "black-box" nature of this service, I'm not sure what else to try.

Any help would be appreciated. 

Thanks.... Brian

In reply to Brian Warling

Re: Push notifications no longer working on iOS (but is working on Android)

by Alan Brown -

It would be good to know who else is experiencing this, as we have exactly the same issue with our site - notifications were ok until a few weeks ago, now no push notifications on iOS (Android fine).

I have tried a new Airnotifier key, but no difference.

As you say, it is a bit of a 'black box' - not sure if it is a bug, or an issue with the Airnotifier service.

Echoing the request - any help would be appreciated!

(Our site is on Moodle 3.3.1)

In reply to Alan Brown

Re: Push notifications no longer working on iOS (but is working on Android)

by Brian Warling -

I can also report that I’m no longer receiving push notifications from my subscribed Moodle.org forums to either my iPhone or iPad Air 2 (both running iOS 11). My Nexus 7 tablet running Android 7 continues to receive push notifications from these Moodle.org forums.

As for our Moodle 3.2.5 site, requesting a new Airnotifier did not fix this on-going push-notifications-to-iOS problem.

Thanks ... Brian