Hi Sarah,
The fix was deployed earlier and there should be no difference between the email you have received and what the portal says. Please contact moodlecloud support if this is not the case.
Mathieu
MoodleCloud
Moodle Cloud File Storage space
Гэтае абмеркаваньне было заблакавана, таму вы болей ня можаце адказваць на яго.