I paid for the starter edition of Moodle Cloud. The site says that I have used 181.24 mb of the 200mb allocated file storage.
However, if I go to site administration / server / files and add up the size of all of the files, the total used is 89mb.
What is could be causing the consumption of the over 92mb?
Steve
Hi Stephen,
There are a number of reasons this can happen, one being that MoodleCloud currently has an issue calculating file usage. A fix will soon be deployed.
It's also possible to use Google drive (or others) to store your files.
Mathieu
I am also experiencing this issue at the moment with my paid for Moodle for Schools site. I had an email on Monday telling me I should upgrade but that is another £200 or so which I am reluctant to pay as the site itself doesn't think I have used anywhere near as much storage as the Moodle Cloud portal does. I am concerned however, that I may soon be unable to add any more content to the site.
Do you have a time-frame for fixing the issue with Moodle Cloud?
Hi Sarah,
The fix was deployed earlier and there should be no difference between the email you have received and what the portal says. Please contact moodlecloud support if this is not the case.
Mathieu
