Moodle is very slow and fives an error: kernel:[66680.843979] BUG: soft lockup - CPU#1 stuck for 28s! [apache2:4957]

Moodle is very slow and fives an error: kernel:[66680.843979] BUG: soft lockup - CPU#1 stuck for 28s! [apache2:4957]

by Aretha Etienne -
Number of replies: 1

Moodle is very slow and gives error:

kernel:[66680.843979] BUG: soft lockup - CPU#1 stuck for 28s! [apache2:4957]

We are running Moodle 3.2.4

Linnux server

Virtual server


Thanks,

Aretha

Average of ratings: -
In reply to Aretha Etienne

Re: Moodle is very slow and fives an error: kernel:[66680.843979] BUG: soft lockup - CPU#1 stuck for 28s! [apache2:4957]

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

My immediate thought is that the VM is underspecified for the load Moodle is imposing (or the underlying host hardware is being asked to do too much). With no more information about your setup it's hard to tell. Basically the server is stuck doing something due to lack of memory, lack of disk IO etc. etc. 

That's a very old, unsupported version of Moodle too.