some images are not showing when accessing Moodle via F5

some images are not showing when accessing Moodle via F5

by Jaifar Al Shizawi -
Number of replies: 0
Hi all, 


i have an issue on my Moodle 31 (which installed on CentOS 6.8, PHP 5.6) and enabled https in side Moodle server itself  and using essential theme. 


my Moodle is working fine without any problem when accessing it directly, but the issue came when redirecting the connections to be via F5 BIG IP. we have created vIP address and when changing DNS to new vIP (which will rout the connections from client browser --> F5 --> web server and vise versa) some images in Moodle are disappeared. 

here is an example of images which disappeared 

Before redirecting 





After redirecting via F5




when I checked the URL of those hidden images it shows me those links 

https://mymoodle.com/theme/image.php/essential/core/1507105255/t/block_to_dock

https://mymoodle.com/theme/image.php/essential/core/1507105255/t/switch_plus

https://mymoodle.com/theme/image.php/essential/core/1507105255/t/switch_minus




If I copy and paste the above URL in new tab, it shows me the following page 





any clues to solve this problem ??


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