We have a problem with the automated backup since the moodle update to 3.2.x. Actually we're on Moodle 3.2.4+ (Build: 20170901).
The only affected course is the course with the id 1. All other courses ( > 2800) are running properly.
What are the correct steps to figure out the failure? I've already read some threads (like this https://moodle.org/mod/forum/discuss.php?d=323699) and I'm unsure what's the best approach.
I've already tested some things on a dev environment and came to this results:
- Unfinished state should be change to error! So the next time the automated backup cronjob runs the job on this course.
- On database I've checked/changed the status ids and changed it manually from unfished to error!
What's also strange is the additonal information on the reports (see screen). Should I change manually the unixtime on the database?
What should I do? The point is, that the error is on a productive environment and I can't do and force debugging on that server.