Since we've upgraded to the BigBlueButton 2.1.12 activity plugin, the user roles are not detected anymore (Participants in the activity settings), e.g teachers do not get moderator controls when joining the webinar or they can't join at all if the option "wait for a moderator" has been checked. This affects existing and newly created BigBlueButton activities. We've had this issue with previous upgrades, however then it only affected existing activities. When specifying the user directly by name, the moderator assignment works fine.
We are on moodle 3.3 and BigBlueButton 1.1.
Any ideas what we could check?
Thank you for your appreciated work!